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Volume Discounts

All Orders - 10% Off
$30+ Orders - 20% Off
$130+ Orders - 30% Off


Discount will be applied automatically at checkout


I have a question or comment. How can I reach you?

You can reach us over the phone at (909) 350-8203 Monday to Friday 9am-6pm PST or via e-mail at sales@transpacificgems.com. We can be most conveniently reached through an online contact form available by clicking here.



Is it secure to order from TransPacificGems.com?

We have made every effort to make sure that our customers are able to securely order from us. Our website carries a Network Solutions SiteSafeā„¢ SSL certificate. Furthermore, all credit card information is are transferred  securely over an encrypted connection



I am a wholesaler/designer with a resale permit, is it possible for me to receive a wholesale discount?

Yes we do offer wholesale discounts to licensed wholesalers & designers, for more information please click here.



Is my personal information protected when I order from your TransPacificGems.com?

We respect our customers' right to privacy. We will not resale or otherwise disclose your personal information to third parties.



Do your company attend gem shows?

Yes, we do attend gem shows, for more information, including our gem show schedule, please click here.



What methods of payment do you accept?

We currently accept Visa and MasterCard credit cards for online orders. If you would like to use an alternative payment method, please e-mail us at sales@transpacificgems.com or (909) 350-8203.



Can I order from you if I live outside of the United States?

Yes, you can order from us as we do accept international orders. If you have any questions regarding ordering internationally, please e-mail us at sales@transpacificgems.com.



Where do you ship from?

We fulfill orders from our Southern California warehouse.



What is your shipping policy?

Our shipping policy can be viewed by clicking here.



What is your return policy?

Our return policy can be viewed by clicking here.